Shipping policy

Maddy+Mia Shipping Policy

Thank you for shopping with Maddy+Mia. We’re committed to making your shopping experience as smooth as possible.

ORDER PROCESSING

Orders are typically processed within 1–3 business days. Processing times may vary during holidays, promotions, or periods of high order volume.

SHIPPING & DELIVERY

Delivery times vary depending on your location, the shipping method selected, and the fulfillment location of the items in your order.

Because some Maddy+Mia products are fulfilled by our trusted brand and fulfillment partners, items from the same order may occasionally arrive in separate packages.

Estimated delivery dates shown at checkout are estimates and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.

SHIPPING COSTS

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

ORDER TRACKING

When tracking information is available, you will receive a shipping confirmation email with tracking details after your order has shipped.

MULTIPLE SHIPMENTS

If your order contains products fulfilled from different locations, you may receive more than one shipment and tracking number. You will not be charged additional shipping fees beyond the amount displayed at checkout because your order is shipped in multiple packages.

INCORRECT SHIPPING INFORMATION

Please review your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

LOST, DELAYED OR DAMAGED PACKAGES

If your package appears to be significantly delayed, lost, or arrives damaged, please contact us with your order number so we can assist you.

CONTACT US

If you have questions about your order or shipping, please contact Maddy+Mia through our Contact Us page.